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Joe Tacynec
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The Importance of Details: Executing Live Events

When I was younger, I thought people that focused on details were people who couldn't think of the big picture. But as I have matured, I've realized it's the details. It's not a journey upward. People always want to make things bigger and better, but it's the depth. It's a journey inward.

 

 

A/V at live events is a rush. If you make a mistake, there's no going back.

In fact bringing the whole experience to life requires a lot of skills that aren't usually required of a creative on a day to day basis. We may be rushed on deadlines, and frantically trying to solve creative problems under the gun, but none of that requires quite as much coordination, communication, quick-thinking, technical know-how, and flawless execution as it takes to really pull off a seamless live experience. It is the marriage between art and execution. And both are required to be at the top of their games on game day.

There's always a little tension between artists and operations and logistics people. The creatives work on their amazing craft and the operations people ensure everything is moving forward. Tensions can rise between the two. To be the best though, you have to embrace both, and as you get experience with these styles of events, you begin to understand why.

There are so many moving parts, so many people involved to create a successful event, you need to over communication. Sometimes this can be seen as nagging. But it isn't. And when you see things go wrong at events, you wish you had just said that thing to that person one more time. Everyone needs to understand that you can't take chances. It's not about trust or egos. It's about the dedication to creating a seamless experience for your guests.

A lot of these lessons can be learned from the kitchen. It all clicked for me when I watched chefs work in the kitchen to create a meal for 50+ people. Timing is everything. But obviously the craftmanship of making the best food possible is also paramount. There is little room for error or the guests will get angry.

With our annual luncheon this year, we wanted everything to be 98% done by the week before the event. And are we glad we did. Because then we can spend the whole next week a little more relaxed and going over the details and the execution. And organizing is so crucial. It gives you time to think through every aspect of the event. And in the end it's those details that take your event from good to fantastic and memorable. Unfortunately, one slight miss can ruin an entire presentation that may have been the greatest thing ever. It's just the way it is.

We were there the evening before doing our first dry run. We only had two computers for the first run throughs, not the three we would have the next day. So in a way we practiced it harder than it actually was.

Even the day of, we went through our first run-through and the video sound wasn't working. why? The sound cable wasn't plugged in.  This is why we rehearse.

We used that extra time to see what details we may have missed. Or in case last minute ideas came up that could make the event even better. Being prepared gives you the flexibility to adapt to these changes calmy, efficiently and creatively. 

It's important to have everything wrapped up ahead of time so you can leave time to figure out the unexpected things that will inevitably come up.

Time is your enemy in these situations, and it will fly so fast you'll be wondering where it went. Everyone knows planning is important, and I don't think anything I've written here is profound. But when we find ourselves in these situations it is easy to not plan and to get caught up in just getting everything done on time, leaving no room for practicing and fine-tuning or for things to go wrong. It is something you have to understand to fully embrace, and once you do, you'll always think that way.

Saturday 10.29.16
Posted by Joseph Tacynec
Comments: 1
 

Shop Montco Video Shoot

What could be more fun than shooting a group of girls as they party their way through Montco on the shopping getaway of a lifetime!?

categories: Photography
Saturday 09.03.16
Posted by Joseph Tacynec
Comments: 1
 

Longwood Gardens Trip

Was at Longwood 

categories: Photography
Saturday 09.03.16
Posted by Joseph Tacynec
 

Wedding Shoot

This is where I'll put my photos from the wedding shoot

categories: Photography
Saturday 09.03.16
Posted by Joseph Tacynec
 

Montco's Best Pizza Tournament

It all began with a Facebook post that everyone hated.

It all began with a Facebook post about the best pizza in Montgomery County, PA. It wasn't well received...

I was in my apartment that night and opened my Facebook app to check out the page. The comments were a minefield. Person after person was ripping our page to shreds. I'd seen it before. People on Facebook can be ruthless. Let's face it, most comments are negative. Unfortunately, people that enjoy something are far less likely to voice their opinion. The negative is always louder.

It was March, and there was a board of directors meeting coming up for my employer, the Valley Forge Tourism & Convention Board. We had talked earlier that week about how the board meeting was on a day with two significant event happening. 

  1. It was St. Patrick's Day
  2. It was the start of the NCAA Men's Basketball Tournament aka March Madness

Posting our best pizza page was not even a planned event. It was Pie Day, March 14, and we were looking to see if we had a best pie page ready for posting. We didn't. My associate Taylor was in my office, and we were wracking our brains around what to post. Another colleague Lindsay entered...

"Why don't you post our pizza page. You know...pizza pies?"

Brilliant.

We thought ourselves so clever at the time. Then the comments came...and more comments.

I had always wanted to use social media to get the public to tell us the best spots in Montgomery County. We of course want to be viewed as an authority, but getting input from our followers is a great way to have a conversation and build more trust in our brand. We never quite able to execute that as well as we would have liked. But now I found myself  staring at comments of people ripping apart and thinking about what to do.

I had three things going on in my head:

  1. How do we turn this negative into a positive?
  2. How can we incorporate people's feedback into this and make them feel heard?
  3. March Madness

It clicked in a moment of  inspiration, like taking a bit of a delicious slice of pizza. Let's get people's feedback in a Montco's Best Pizza Tournament. Let's have some fun!

And so it began.

I came to work next day ad pitched my idea. We researched the best way to do brackets with google forms and put out a post, admitting that our pizza page sucked (humility) and calling for entries into our tournament.

The entries flowed in and we filled our bracket.

Another associate of mine, Zach Brown, came to me about wanting to do a bracketology video to announce our bracket with our sports sales manager Andy Carl. Within a day we were in our Vice President of Marketing's office filming.

And then we built on it. this is where I believe the magic of every creative project comes from. The back and forth collaboration. The idea of the video spawned a million ideas in my head about future videos for the tournament. From there, we created a sportscenter-esque video going over the "scored for round one and previewing round 2. 

We received a call from a pizza place complaining that tomato pie was not pizza. I remember distinctly that it was April 1, because when someone came to my office telling me we had a pizza owner on the phone yelling at us I thought for sure it was an April Fools joke. To my surprise it wasn't. We huddled in Taylor's office and listened to what seemed like an angry phone call on WIP sports radio (Philadelphia fans can be visious). 

"If tomato pie is in the tournament this list is bogus! blah bla blah!"

For those who aren't in the Philly area, tomato pie is bread with tomato sauce, served cold. sometimes with cheese sprinkled on after.

Ed handled it with such diplomatic grace, he could have made someone less angry. He said we will discuss what to do and get back to him.

Another negative. Well, if you're going to make an omlette, you're going to break some eggs. But let's get creative.

The whole theme of this tournament thus far was to turn negatives into positives and turning over the results to the people. So why not solve this problem the same way?

that day we put out another post on fAcebook. Was tomato pie pizza? You decide. The comments came pouring in. We let the people decide so we weren't responsible for the result. And we got more engagement.

Then the best part, the video highlights of the final four pizza places...and not because we got free pizza at each place! I had originally planned to feature all four pizza places in one tournament, but we couldn't schedule them all on the same day and time was running out for the voting. So we adapted. Turn a negative into a positive. We split it into two video highlighting each match up.

What resulted was more videos that allowed us to focus the videos more and honestly made them better. Once again, a lot of time it's the accidents that can result in the greatest creative work. It's good to have limitations. It's good to have things go wrong. It's good to have things not go as planned. Because all of those things force us to focus and be creative. It forces us to ask ourselves, what is really important about this project? And the result is much better work.

Ultimately we met some great people and pizza shops along the way. We recieved #### votes, #### comments, ### video views. We made some great friends and helped increase the reputation of our brand. We further solidified us as the experts of Montco. And we had fun doing it. Even people on our staff who weren't involved were happier because we brought back pizzas for them to sample. Nothing like that to boost morale.

Top Takeaways

  • Turn negatives into positives. It's how you create your best work.
  • Creativity takes a team. Build on each other's ideas and you will make something greater.
  • Sometimes, things start as accidents, you just have to realize the potential in them. Not everything can be anticipated or planned. The best work is when we adapt to the unplanned.
  • People are really passionate about pizza. I doubt this would have worked as well with any other food.
  • Build trust by involving your audience. Content is not a one way street. It's not all about your content marketing strategy, it's about the conversation and engagement.
  • Be agile. Most of this project would not have been possible if we didn't have as much inhouse talent as we have at the VFTCB. It allows us to think and turn things around more quickly than utilizing outside partners.
  • Have fun. We lived our business - tourism. And what resulted was inspired work that connected with people.
  • Don't repeat something just because it worked once. After the success of the tournament, people wanted to repeat it for other foods. "Which food you going to do next? We should do a tournament for wings, or outside dining!" It wasn't the tournament that made this successful, it was the thinking behind it. People often want to repeat success by just copying something exactly, but it was the storytelling philosophy behind the work that made it successful, and that's what needs to be learned from and applied to future projects. 
categories: Projects
Wednesday 04.20.16
Posted by Joseph Tacynec
Comments: 1
 

Never Stop Fighting

sports video

categories: Video
Wednesday 02.17.16
Posted by Joseph Tacynec
Comments: 1
 

Sleigh Rides!

sleigh rides

categories: Photography
Friday 01.30.15
Posted by Joseph Tacynec
 

Kung Fu Graduation

Little bit about Kung Fu and sports photography

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Saturday 05.31.14
Posted by Joseph Tacynec
 

Summer 2015 shoot

Some of my 

Read more

categories: Photography
Tuesday 05.20.14
Posted by Joseph Tacynec
Comments: 1
 

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